At dengiaygap, we are committed to delivering your orders as efficiently and reliably as possible. Every DIY gift kit, 3D paper sculpture, and origami lamp is packaged with care to ensure it arrives ready for your creative experience.
1. Shipping Fee
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We charge a flat shipping rate of 30,000 VND for all domestic orders.
2. Delivery Partners
We work exclusively with trusted and reputable logistics providers across Vietnam to ensure safe and timely delivery. These include:
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Giao Hàng Nhanh (GHN)
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Viettel Post
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J&T Express
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Giao Hàng Tiết Kiệm (GHTK)
You’ll receive a tracking number once your order is dispatched.
3. Processing & Delivery Time
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Orders are processed within 1–3 business days (excluding weekends and public holidays).
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Standard delivery time is 2–5 business days, depending on your location.
4. Holiday Season Notice
During peak periods such as the end-of-year holidays, please expect possible delivery delays of 5–7 days due to increased courier traffic. We truly appreciate your patience and understanding as our delivery partners strive to ensure every order reaches you in time for Christmas and New Year’s celebrations.
5. Support Availability
We are currently experiencing high call volumes during the holiday season. For faster support:
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Please contact us via email at [email protected]
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We guarantee a response within 24 hours
For tracking issues, shipping status, or order modifications, email remains the most reliable way to reach us promptly.
6. Packaging Care
Every item is securely and thoughtfully packaged to protect against damage and maintain presentation quality—ideal for gifting or displaying.
We thank you for choosing dengiaygap and can’t wait for your creativity to bring our paper creations to life. Your patience and support, especially during the festive season, means the world to us.