At DenGiayGap, we are committed to safeguarding your privacy. This policy outlines how we collect, use, and protect your personal information when you visit our website or purchase from us.
1. Information We Collect
We collect the following types of personal data:
a. Information You Provide Directly
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Name
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Phone number
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Email address
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Shipping and billing addresses
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Order details and preferences
b. Automatic Data Collection
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IP address
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Browser type
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Device information
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Pages viewed and visit time
c. Payment Information
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While we do not store your banking or card details, transactions via QR code or third-party gateways may collect payment-related data.
2. How We Use Your Information
Your information is used to:
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Process and fulfill orders
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Communicate order status or resolve issues
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Improve website performance and user experience
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Send service updates, promotions, or newsletters (if opted in)
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Ensure security and prevent fraud
3. Data Sharing
We do not sell, trade, or rent your personal information.
We may share data with:
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Shipping partners to deliver your orders
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Payment processors for transaction validation
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Legal authorities only if required by law
4. Cookies and Tracking Technologies
Our website uses cookies to:
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Store user preferences
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Enhance loading speeds
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Understand site usage for analytics
You may disable cookies via browser settings, but some features may not function optimally.
5. Data Retention
We retain customer data for:
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Up to 24 months after last order for order history and support
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Or longer if required by legal or tax obligations
6. Your Rights
You have the right to:
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Access your personal data
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Request correction or deletion
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Withdraw consent to marketing at any time
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Request data export (where applicable)
For requests, please email us at [email protected].
7. Security Measures
We implement:
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SSL encryption for data transmission
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Firewalls and malware protection
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Access control to sensitive information
While we take every precaution, no system is 100% immune from breaches.
8. Third-Party Links
Our website may include links to third-party sites (e.g., payment providers). We are not responsible for their privacy practices. Please review their policies independently.
9. Children’s Privacy
Our products and services are not intended for individuals under 13. We do not knowingly collect data from minors.
10. Policy Updates
This Privacy Policy may be updated periodically. Any changes will be posted on this page with a revised effective date. Continued use of our website constitutes agreement with the updated terms.
11. Contact Us
For questions or privacy-related concerns:
📧 Email: [email protected]
📞 Hotline: 0919009857